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Kunes Toyota of Galesburg Setting the Standard for Elite Customer Service - Kunes Auto and RV Group

Published on Mar 18, 2023 by Editorial Team

Mar 14, 2023

Kunes Toyota of Galesburg, IL, recently received the President’s Award for Customer First from Toyota. This prestigious award is only given to the top tier dealerships that excel in all aspects of their operations, going above and beyond at every customer touchpoint. In other words, our dealership received this award because we consistently provide exceptional customer service!

The President’s Award for Customer First recognizes dealerships that consistently exceed customer expectations and represent the best of the best. To be eligible for the award, dealerships must meet all required standards, including achieving sales efficiency at or above 105% and Toyota Loyalty & Engagement Efficiency (TLEe) at or above 102%. 

President’s Award for Outstanding Achievement in Sales, Service, Parts, Customer Satisfaction, Business Management – Presented by Toyota Motor North America

The team at Kunes Toyota of Galesburg, led by Gregg Kunes and Blake Pelland, are thrilled to receive this recognition. At Kunes, we are dedicated to providing our customers with a positive experience from the moment they walk through the door, to long after they’ve left our dealership.

Receiving the President’s Award for Customer First is a significant achievement, and the team will be honored with a trip to the prestigious Stanley Ranch, Auberge Resorts Collection in Napa, California, between June 12-15. This trip is a well-deserved reward for their dedication to customer service and the hard work they put in every day.

This recognition is a testament of our team’s commitment to provide impeccable service.and for going above and beyond at every touchpoint with their customers. Congratulations to Kunes Toyota of Galesburg, IL, for this outstanding achievement and a job well done!

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